Top Salesforce Testing Tools

Testsigma Inc.
8 min readAug 26, 2024

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Testing is not a concept we use only for simple software applications. It is very important to test each and every application, from simple document management systems to complex aircraft management and defense systems. Salesforce applications fall under the category of complex software applications.

With this article, we are going to discuss what Salesforce testing is, why we need Salesforce testing tools and the capabilities of popular Salesforce testing tools.

We will also have a look at the benefits, challenges, and best practices of Salesforce testing. Finally, we will discuss the factors we should consider when choosing a Salesforce testing tool for your software application.

What is Salesforce Testing?

In Salesforce testing, testers validate the configurations and functionality of Salesforce applications. With that, they make sure that the application meets the specified requirements and work smoothly.

There are different testing methods that can be followed under Salesforce testing such as unit testing, system testing, integration testing, and user acceptance testing. The goal of Salesforce testing is to guarantee that all customizations, workflows, and integrations perform as expected without any errors.

Salesforce Testing Best Practices

It is important to follow best practices when it comes to Salesforce testing because we can reduce most of the challenges with that. Here are some of the best practices we can follow to achieve a good test result.

  • Have a clear understanding of business requirements and Salesforce customizations before designing test cases.
  • Use automation tools for regression testing to save time and reduce human errors. That helps to detect and fix bugs at the earliest.
  • Develop a test suite to cover all functional and non-functional requirements. Include negative path and edge cases.
  • Create realistic test data to recreate real-life test scenarios.
  • Always update test scripts according to Salesforce updates, customization, and integrations.
  • Conduct end-to-end tests to verify full workflows and integrations of the Salesforce application.
  • Get the support of other stakeholders including developers, business analysts, etc. when needed.

Challenges in Salesforce Testing

Even though Salesforce testing tools provide a lot of benefits, it has a few unique challenges. Here are some of those challenges:

  • Salesforce testing tools require customizations for complex testing scenarios.
  • Testers need to have a close look at the configurations of the tools before starting testing.
  • Salesforce frequently releases updates and new features. Those can affect the existing features of the Salesforce applications. So they require frequent re-testing.
  • It is hard to guarantee the security and privacy of Salesforce applications while testing.
  • Salesforce applications are integrated with different third-party applications. So, it is always important to execute proper integration testing.
  • Since Salesforce applications are large-scale, it is important to run performance tests.
  • With Salesforce testing tools, managing several test environments can be a bit difficult.
  • In Salesforce testing, testers have to handle large volumes of data. Therefore, accurate test data creation and management can be difficult.
  • Developing and maintaining automated tests for Salesforce applications can be difficult because the UI and workflows of the Salesforce applications can be changed rapidly.

Why Do You Need a Salesforce Testing Tool?

A Salesforce testing tool is important to verify the quality of Salesforce applications. It helps automate repetitive testing tasks and increase testing efficiency. These tools support identifying defects early in the development process while reducing the risk of errors that can occur during production releases. They also help to execute regression tests to make sure that new updates or changes do not affect existing functionalities. Furthermore, Salesforce testing tools improve test coverage and accuracy. It ultimately increases user satisfaction and system performance by confirming a smooth and bug-free experience.

Benefits of Using Salesforce Testing Tools

Salesforce testing tools offer a lot of advantages when it comes to making the testing process more efficient. It helps to create a proper testing process, improve the accuracy of the software product, and reduce bugs.

Here are some of the key benefits that we can get using Salesforce testing tools.

  • Automating time-consuming and complex tasks accelerates the whole testing process.
  • Testing tools decrease the risk of human error and give more accurate test results.
  • It is easy to perform regression tests with salesforce testing tools. It helps testers to verify the new updates and changes in Salesforce applications.
  • Help to achieve comprehensive test coverage. It can include functional, integration, and performance tests.
  • Help to identify defects at the earliest in the software development lifecycle. It leads to fixing those identified issues as soon as possible.
  • Lead manual testers to focus more on complex test scenarios.
  • Using Salesforce testing tools saves both time and money when it comes to simplifying testing efforts.

Popular Salesforce Testing Tools

Salesforce testing tools are designed to automate and streamline the testing process for Salesforce applications. Those tools guarantee the reliability and efficiency of Salesforce applications. Each of those tools offers unique features and they have their own benefits and disadvantages as well.

Here are some of the popular Salesforce testing tools.

1. Testsigma

Testsigma is a cloud-based low-code test automation platform and it also supports Salesforce testing. Testsigma also allows you to automate your tests for web, mobile, desktop applications and APIs, all from the same place.

Testsigma is very easy to set up, you can automate and execute your tests in minutes. And it supports continuous testing.

It supports test creation in simple English, even for complex scenarios, thus no need to learn coding.

Start automating salesforce tests with Testsigma.

2. Provar

Provar is a codeless test automation framework that can be integrated with Salesforce. The tool is very easy to use and has strong support for custom objects. However, it has a huge learning curve when it comes to complex test scenarios. Provar has flexible pricing which is available on request.

3. Leapwork

Leapwork is a no-code automation platform suitable for different applications and it supports testing Salesforce applications as well. The specialty of Leapwork is its visual flowchart-based automation. This tool is very user-friendly. It is easy to collaborate using Leapwork and it supports cross-browser testing as well. But it has very limited advanced customization options. Pricing for Leapwork starts at 3,000 dollars per month.

4. Katalon

Katalon is a test automation solution for web, API, and mobile testing. Specifically, it offers built-in templates and a set of features made for Salesforce testing. Katalon is easy to set up and it has a strong community support compared to other Salesforce testing tools. However, there are performance issues that can occur from time to time when it comes to large-scale and complex test executions. There is a free community edition of Katalon but if you need to access more features, Katalon premium version is what you need.

5. testRigor

testRigor is a no-code test automation tool that supports Salesforce. This tool helps to test applications based on plain English commands. Therefore, you don’t have to be an expert when it comes to coding if you use testRigor. It is very easy to learn this tool and it supports continuous integration. It is well-known for its efficient test creation capability. Limited advanced customizations are a disadvantage of the tool when it comes to complex test scenarios.

6. AccelQ

AccelQ is an AI-powered test automation platform that can be used for Salesforce testing. It supports features such as codeless test automation, and test analysis using predictions, etc. Other than that it has strong test management capabilities. One of the main benefits of AccelQ is its smooth Salesforce updates. Compared to other tools available, this tool is a bit costly. And its pricing is available on request.

7. Tricentis

Tricentis is a continuous testing platform that provides Salesforce support. It has model-based test automation support with comprehensive end-to-end testing capabilities. Furthermore, it has a lot of advantages including high scalability, increased test coverage, and integration capabilities with various testing tools. Its huge learning curve is a disadvantage of Tricentis..

8. Avo Assure

Avo Assure is a no-code test automation solution developed to test different applications. It is supportive of Salesforce testing as well. It offers 100% automated testing features with AI-driven capabilities. The tool is very easy to use and can be set up quickly. However, it has limited advanced features when it comes to highly complex test scenarios.

9. Selenium

Selenium is an open-source framework for web application testing. Other than that, it supports Salesforce testing as well. It provides a set of tools to support browser test automation. Since Selenium is a well-known test automation tool among QA engineers, it has huge community support. It does not have any licensing cost and it is a highly flexible tool.

However, to automate test scenarios with Selenium, testers need to have considerable programming skills. It does not come with built-in features or pre-configured options specifically designed for integrating with Salesforce. Users who want to use Selenium to test Salesforce applications may need to perform additional setups or write custom code to facilitate this integration. Selenium is a completely free test automation framework.

10. Copado

Copado is a DevOps and testing platform. It is specifically designed for Salesforce testing. Its test automation capabilities can be integrated with continuous delivery pipelines. Copado is well-known for its comprehensive DevOps integration. Also, it offers functionalities such as efficient deployments and strong version control. But it can be more complex when it comes to initial setting up.

11. TestComplete

TestComplete is an automated UI testing tool and it supports Salesforce applications testing as well. It provides features such as keyword-driven testing, record-and-replay capabilities, and smooth scripting options. TestComplete supports multiple programming languages and it is pretty easy to use this tool. Most importantly, it can be integrated with other CI/CD tools. However, it requires a more complex setup to execute complex tests and sometimes this tool may need more resource allocations.

12. Ranorex

Ranorex is an automated testing tool that supports a lot of software applications including Salesforce applications. It offers a large set of tools for UI testing with record and replay functionality and cross-browser testing. It has a user-friendly interface with great reporting features. However, the tool is comparatively expensive. And it may be complex for new users too.

Factors To Consider When Choosing A Salesforce Testing Tool

Selecting the most suitable Salesforce testing tool is very important. There are some key factors that can be considered when choosing a Salesforce testing tool for your software application. Here are some of them.

  • Make sure the tool is specifically designed for Salesforce. It should support the unique features, customizations, and integrations related to Salesforce.
  • The selected tool should be user-friendly and it should be easier for the testers to use and do the testing tasks with it.
  • Check whether the tool has features that can be helpful for your test executions. These may include codeless test creation, CI/CD integration, regression testing capabilities, etc…
  • Make sure whether the tool can handle large data volumes and more complex test scenarios as Salesforce applications are comparatively complex.
  • Consider whether the tool has a large community support and enough documentation. Otherwise, testers will be stuck due to a lack of knowledge in the middle of the testing tasks.
  • Check whether the pricing of the selected Salesforce testing tool is suitable for the budget of your software development project.

Conclusion

Compared to most of the software application types, it is not easy to test Salesforce applications because of their complexity. And that is why we need testing tools that are created focusing on Salesforce application testing. Salesforce testing tools play an important role in the process of delivering software with quality and efficiency. Nowadays, there are a lot of Salesforce testing tools in the industry with a lot of features and integrations. Using those tools effectively and following the best practices, we can easily omit the challenges of Salesforce application testing.

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Testsigma Inc.

Testsigma is a completely cloud-based codeless test automation tool that lets you create stable and reliable tests for web, mobile & APIs — all from one place.