Use Cases In Software Testing — The Comprehensive Guide

Testsigma Inc.
3 min readMar 26, 2024

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Do you ever wonder how those amazing apps and websites you use are tested before they hit the market? Well, let us tell you, the Use Cases are the secret sauce! These Use cases help testers visualize how end-users interact with the apps in different scenarios.

This guide will give you all the necessary information to understand and effectively implement use cases in your software testing. Use our instructions and suggestions to get the most out of use cases in your tests. Whether you are new to software testing or highly experienced, it doesn’t matter; this guide is invaluable.

We highly recommend you to use this guide it for its clear and accurate information regarding use cases. Take this opportunity to make use cases work for you and your software testing.

What is Use Case Testing?

Use case testing focuses on the functionality of software or system, and it is based on use cases — a set of steps outlining a user’s interactions with the system. It is a way to see whether the system meets the user’s goals and objectives. The process involves testing with valid and invalid data sets to see how the system responds and the expected outcomes. It identifies errors in all system aspects, such as the user interface, databases, and business logic.

How to write a Use case for your project requirements?

Here are the steps to write a use case for your project requirements:

  1. Identify the actors: Consider all the different types of users interacting with your system — customers, administrators, or maybe even bots!
  2. Define goals: Determine what each actor wants to achieve when using the system. This could be purchasing, updating their profile, or running a report.
  3. Describe interactions: Outline each step in achieving the desired goal. Be as detailed as possible while keeping it concise and avoiding technical jargon.
  4. Anticipate variations: Consider alternative paths or scenarios during these interactions, such as error handling or special permissions for specific users.
  5. Include preconditions and postconditions: Specify any necessary conditions to meet before an interaction occurs and outline the expected outcomes afterward.

By following these steps, you’ll have well-defined use cases that will serve as valuable references throughout your project’s development process!

Example of Use case in real-world scenarios

Here are some real-time examples you can compare

Shopping at a store:

User: Customer

Description: The customer enters the store, browses the products, selects a product or products, and pays for them.

Preconditions: The customer must have the necessary funds to pay for the products.

Postconditions: The customer has obtained the desired product and has paid for it.

Checking an account balance online:

User: Bank user

Description: The bank user logs in to the bank’s website, navigates to the account balance page, and the system displays the current balance of their account.

Preconditions: The user must have a valid online banking account with the bank. Postconditions: The user is aware of the current balance of his/her account.

Doing a web search:

User: Web user

Description: The web user searches the web for a particular topic, browses through the results returned by the search engine, and selects a result to view.

Preconditions: The user must have access to the internet and a web browser installed.

Postconditions: The user has found the information sought online.

Advantages of Use Case Testing

Here are the advantages of Use Case testing:

  1. It helps better understand the system by identifying all the necessary use cases.
  2. Use case testing is more user-oriented and helps better understand user requirements.
  3. It allows for early and effective testing, thus providing more accurate results.
  4. It is ideal for validating the usability of the system or software.
  5. It allows for increased communication between developers and testers.
  6. It helps identify risks and potential defects early, thus reducing management overhead.

Disadvantages of Use Case Testing

Here are the disadvantages of Use Case testing:

1. The process can be time-consuming due to the need to identify all possible use cases.

2. It requires a deep knowledge of the application and an understanding of the system’s architecture.

3. A use case may have too many potential scenarios to be explored.

4. It may be challenging to prioritize the identified use cases and determine which ones are most important to test.

5. In some cases, the use cases may need to be clarified.

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Testsigma Inc.
Testsigma Inc.

Written by Testsigma Inc.

Testsigma is a completely cloud-based codeless test automation tool that lets you create stable and reliable tests for web, mobile & APIs — all from one place.

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